Abstract

This IDC study presents the IT services industry in 2008 and forecasts expenditure on IT services through 2013. The study contains market size, and forecasts for 13 foundation market categories vertical markets.

The study answers the following questions:

"Vendors should keep in mind that the economic crisis has just started to have an impact on ICT markets, and the situation could become worse. It is essential for providers of IT services to restructure their service offerings now in order to be prepared for the turnaround and begin the next growth period with competitive advantages." – Country Manager Rainer Kaltenbrunner, IDC Austria.